Bets's
Privacy Policy

📥 01 What Data We Collect

When you register or use bets services, we collect certain information. This falls into two categories — what you provide directly, and what is collected automatically through your use of our services.

Information You Provide Directly

Automatically Collected Data

• Device Information: The device, operating system, and browser you are using.
• IP Address: Used to estimate the location of your internet connection.
• Login History: Login timestamps and session duration.
• Betting History: Which games you have bet on, the amounts wagered, and the outcomes.
• Cookies & Tracking Data: For service improvement and a personalized experience.

🎯 02 Why We Collect Your Information

Bets uses your information solely to improve our services and ensure your security. Below is a clear breakdown of every reason we use your data:

• Account Management: Account registration, login, and password recovery.
• Payment Processing: Deposits, withdrawals, and transaction verification.
• Identity Verification (KYC): A legal obligation to prevent fraud and money laundering.
• Service Improvement: Analyzing your preferences and behavior to deliver a personalized experience.
• Security: Detection and prevention of suspicious activity.
• Contact: Sending important updates, bonus offers, and support messages.
• Legal Compliance: Compliance with regulatory authority requirements.

🤝 03 Who We Share Your Data With

Bets does not sell or share your information with third parties — however, in limited cases, we do share specific data with trusted partners in order to deliver our services:

If bets undergoes a change in business ownership, your information may be transferred to the new owner — however, the same privacy policy will remain in effect and you will be notified in advance.

🔐 04 How Your Data Is Kept Secure

Bets uses industry-leading technology to protect your data. Our security measures are multi-layered and regularly updated.

• SSL/TLS Encryption: Every connection is encrypted with 256-bit SSL. No third party can access or read your data.
• Data-at-Rest Encryption: Data stored on our servers is also kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of login security — via SMS or app.
• Firewall & DDoS Protection: Prevention of unauthorized access and attacks.
• Regular Security Audits: Independent third-party experts regularly audit our systems.
• Insider Threat Protection: bets employees can only access the information necessary for their specific role.

🍪 05 Cookie Policy

Cookies are used on the bets website and app. Cookies are small text files stored in your browser that help us improve the quality of our services.

Manage Cookie Settings

⚖️ 06 Your Right to Information

You have full control over your personal data. bets guarantees all of the following rights:

🗃️ 07 How Long Data Is Retained

How long bets retains your data depends on the type of information and the reason it is being held:

• Account Information: Throughout the entire period the account is active, and for 5 years after closure (as required by law).
• Transaction Records: 7 years — in compliance with financial regulatory requirements.
• KYC Documents: 5 years after verification — in compliance with international AML regulations.
• Log & Session Data: 90 days — retained for security analysis.
• Marketing Preferences: Until you withdraw your consent.

After the retention period, data is automatically deleted or fully anonymised through secure methods — ensuring you can never be identified.

👶 08 Minor Protection

Bets strictly refuses to provide services to anyone under 18. Protecting the privacy of minors is one of our highest priorities.

• Age is verified at the time of registration — providing false information will result in account termination.
• Any account found to belong to a minor will be closed immediately upon discovery.
• Data relating to minors is never collected, and if discovered, it is deleted immediately.
• A parent or guardian may raise a complaint regarding their child's account.

🔗 09 Third-Party Links & Services

The bets platform may occasionally reference third-party services — such as game provider websites. When you visit these third-party sites, their own privacy policies apply, not bets'.

We cannot guarantee how third parties will handle your data. We recommend reading their privacy policy before visiting any third-party site.

📝 10 Privacy Policy Updates

Bets reserves the right to update this privacy policy at any time. For significant changes, we will:

• We will notify you via app notification and email.
• We will update the date at the top of this page.
• If you do not agree to the updated policy, you will have the option to close your account.

Continued use of the site after any changes are made will be considered your acceptance of the updated policy. We recommend checking this page from time to time.

📞 11 Contact Us

For any privacy-related questions, complaints, or requests, please reach out to our dedicated Privacy Team: